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Attention Players: Ensure You Receive Our Text Messages

It has been brought to our attention that some players are not receiving text messages about current match updates. To stay updated with important announcements, please save our official phone number, 833-962-4320, to your contacts. If you’re not receiving our text messages, your device may have mistakenly marked this number as spam. Below are steps to unblock and ensure you receive our messages on different devices.

For Android Devices:

  1. Open the Phone App:
    • Launch the default Phone app.
  2. Access Blocked Numbers:
    • Tap the three-dot menu (⋮) in the top-right corner.
    • Select “Settings” or “Call Settings.”
      How to access settings tab on android phone.
    • Navigate to “Blocked numbers” or “Block list.”
  3. Unblock the Number:
    • If 833-962-4320 is listed, tap the “X” or “Unblock” next to it.
  4. Mark as Not Spam:
    • Open the “Messages” app.
    • Locate any message from 833-962-4320.
    • Tap and hold the message, then select “Not spam” or “Report as not spam.”

*Note: Steps may vary slightly depending on your device model and Android version.*

For iPhones:

  1. Check Blocked Contacts:
    • Go to “Settings” > “Phone.”
    • Tap “Blocked Contacts.”
    • If 833-962-4320 is listed, swipe left and tap “Unblock.”
      How to unblock messages on iPhone.
  2. Silence Unknown Callers:
    • Ensure that the “Silence Unknown Callers” feature is turned off to avoid missing important calls.

For Google Pixel Phones:

  1. Open the Phone App:
    • Launch the default Phone app.
  2. Access Blocked Numbers:
    • Tap the three-dot menu (⋮) in the top-right corner.
    • Select “Settings.”
    • Tap “Blocked numbers.”
  3. Unblock the Number:
    • If 833-962-4320 is listed, tap the “X” next to it to unblock.
  4. Mark as Not Spam:
    • Open the Phone app.
    • Tap “Recents.”
    • Find the call from 833-962-4320 marked as spam.
    • Tap it and select “Not spam.”

*Note: Steps may vary depending on your device model and software version.*

Additional Tips:

  • Add to Contacts: Saving 833-962-4320 to your contacts can help prevent it from being marked as spam.
  • Check Carrier Settings: Some carriers offer spam protection services that might block certain numbers. Review your carrier’s settings or app to ensure our number isn’t blocked.
  • Third-Party Apps: If you use third-party spam-blocking apps, ensure that 833-962-4320 is not listed as spam within those apps.

By following these steps, you should receive all our important text messages without interruption. If issues persist, please contact your mobile service provider for further assistance.

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